SSEO - Release Notes | Add-in
Version numbers follow a {major}.{minor}.{patch} numbering system. Patch version numbers may be skipped if a patch was released and rapidly superseded by a subsequent patch number.
Version Add-in 1.16.0
Released 15 December 2025
Feature | What this means for you as a user |
| Create Opportunities and Cases | Full support for creating opportunity and case records directly from Outlook with all custom fields and forms |
| Streamlined code architecture | Refactored field handling and dependency configuration for more reliable form interactions |
| Cleaner installation | Removed unnecessary development files for a lighter, faster add-in |
Version Add-in 1.15.2
Released 18 July 2025
Feature | What this means for you as a user |
| Automatic cache management | Added automated cache busting and version syncing to ensure you always have the latest features without manual clearing |
Version Add-in 1.15.1
Released 18 July 2025
Feature | What this means for you as a user |
| Bug fix: Auto-log toggle linking | Fixed an issue where auto-log toggles were incorrectly linked to each other, ensuring independent control |
Version Add-in 1.15.0
Released 14 July 2025
Feature | What this means for you as a user |
| Enhanced record filtering | Added Matching Type Filters to help you find the right NetSuite records faster and more accurately |
| Updated browser compatibility | Improved support for modern browsers with updated technical standards |
Version Add-in 1.14.7
Released 10 June 2025
Feature | What this means for you as a user |
| Increased attachment capacity | Removed payload size limits for better handling of emails with large or multiple attachments |
Version Add-in 1.14.6
Released 27 April 2025
Feature | What this means for you as a user |
| Bug fix: Timezone accuracy | Your emails now sync with correct timestamps based on your timezone |
Version Add-in 1.14.5
Released 8 April 2025
Feature | What this means for you as a user |
| Bug fix: Logging reliability | Fixed unexpected behavior when switching between logged in and logged out states |
Version Add-in 1.14.4
Released 27 March 2025
Feature | What this means for you as a user |
| NetSuite 2025.1+ icon compatibility | Updated icons to work seamlessly with the latest NetSuite interface |
| Case-insensitive email matching | Email addresses now match correctly regardless of capitalization |
| Code quality improvements | Applied stricter type checking for more reliable performance |
Version Add-in 1.14.3
Released 17 March 2025
Feature | What this means for you as a user |
| Optimized form loading | Added debouncing to form options loading for smoother performance with complex forms |
| Enhanced form compatibility | Improved support for working with NetSuite’s latest API version |
| Various Bug fixes | Corrected form method return types for more reliable data handling |
Version Add-in 1.14.2
Released 4 March 2025
Feature | What this means for you as a user |
| API deprecation handling | Updated to handle Microsoft Outlook API changes, ensuring continued reliability |
| Bug fix: Attachment retrieval limits | Resolved rate limiting issues when syncing emails with multiple attachments |
Version Add-in 1.14.1
Released 17 December 2024
Feature | What this means for you as a user |
| Improved error messages for email logging | Better error handling provides clearer feedback when sync issues occur |
| Smart email body syncing | The add-in now intelligently sends either HTML or text body format to avoid duplication |
| Bug fix: Dropdown placeholders | Corrected placeholder text in dropdown fields for better clarity |
Version Add-in 1.14.0
Released 19 November 2024
Feature | What this means for you as a user |
| An error message is now displayed if the add-in is unable to retrieve the Bcc email address | This provides a better explanation to users why BCC to NetSuite may not be working. |
Version Add-in 1.13.0
Released 7 November 2024
Feature | What this means for you as a user |
| Added option to clear auto-log settings | High usage of auto-logging has led to storage limitations for email accounts where auto-log settings are stored. To address this, we have added a feature allowing users to purge all auto-log settings and introduced an option to configure the retention period, with a default of 6 months. Users can now specify how many months to retain auto-log settings before they are automatically deleted from each thread. |
| Bug fix: Attachments were failing to upload to NetSuite sometimes | Microsoft recently introduced an undocumented change to file name formatting in their API, impacting document attachments to NetSuite. This change disrupted attachment functionality due to mismatched naming conventions. We have implemented a correction to align with Microsoft’s new formatting standards, ensuring that documents attach to NetSuite as expected. Please update to the latest version to avoid any disruptions in document attachment functionality. |
Version Add-in 1.12.0
Released 28 October 2024
Feature | What this means for you as a user |
| Allow choosing which attachments get uploaded to NetSuite | This update enables users to select specific files for attachment to emails, preventing non-essential items—such as signatures, social media icons, or other irrelevant files—from occupying space in the NetSuite instance. |
Version Add-in 1.11.1
Released 28 August 2024
Feature | What this means for you as a user |
| Added "Search" button | Provide a button that allows users a way to click a button to start the record searching process. |
| Moved "Log Out" button above the search box | Rearranged the UI for a better user experience. |
| Improve Error Handling | Provides additional error statements when an error is encountered instead of spinning indefinitely. |
| Update styling to match NetSuite 2024.1+ | Ensure a consistent user experience. |
| Improved Chinese translations | The translation was hard to understand for some native speakers, some of the translations have been updated to provide more clarity. |
Accessibility improvements:
| Better support for users who require larger text for the add-in. |
Updates for mobile:
| Improved user experience for quicker data entry on mobile. |
| New "About" Section in Settings | Provide an easy way to identify if you're running the latest version of the add-in and additional settings for debugging. |
Version Add-in 1.10.1
Released 2 July 2024
Feature | What this means for you as a user |
| Deprecated "What's New" | We're moving to a new support platform and the "what's new" section was retired. |
| Deprecated Help Icon | We're moving to a new support platform and the old help icon was retired. A new one will be introduced in an upcoming version. |
Version Add-in 1.10.0
Released 18 Jul 2023
Feature | What this means for you as a user |
| Added Support for Outlook Shared Mailboxes | With updated Microsoft API providing shared inbox access, we now provide shared inbox support for logging emails. |
| Update NetSuite Record Type Icon References | Icons will adhere to NetSuite standards for better user experience. |
| Unable to Get Email Attachments When Logging an Email | Fixed an error when trying to connect to Outlook API to get email attachments |
Version Add-in 1.8.4
Released 27 Oct 2022
Feature | What this means for you as a user |
| When Logging an Email via the Side Panel, Additional "To" Recipients Do Not Get Moved to the CC Field | We now support a new toggle that allows the add-in to log each "to" recipient individually. |
Version Add-in 1.8.0
Released Jan 27, 2022
Feature | What this means for you as a user |
| Record Field: Add option to autofill values from the selected email | We now support an autofill that will automatically fill in the following information from the selected email when you enable it.
|
Record Create | We now support email addresses with uppercase letters, including addresses with upper and lower cases within the same domain. |
| Add Freshdesk help widget to add-in | We added a widget in the add-in connected to our new support platform, FreshDesk, so that you can contact support quickly and easily. |
Version Add-in 1.6.1
Released 24 Mar 2021
Feature | What this means for you as a user |
|---|---|
"Logged to NetSuite" label | Only emails successfully logged to NetSuite get the "Logged to NetSuite" label in the add-in. The "Logged to NetSuite" label should only get applied to emails if they have been logged successfully to NetSuite. If an email fails to log in to NetSuite, that email will not get the "Logged to NetSuite" label. |
Version Add-in 1.6.0
Released04 Mar 2021
Feature | What this means for you as a user |
|---|---|
Search logic in the add-in | We have improved the functionality of the search feature in the add-in. The new logic will parse email addresses from the "From" name in NetSuite-generated emails. For example, if the "From" email address equals "system@sent-via.netsuite.com," then parse out the email address in the contact's name. |
Auto search | We fixed the logic of the Auto Log feature when you log an email to NetSuite from the Send Directory in Outlook. The add-in should always log the email address in the "To" field from the Send Directory. |
Version Add-in 1.5.1
Released 22 Feb 2021
Feature | What this means for you as a user |
|---|---|
Unsupported languages default to English | If you use a language that the add-in doesn't support, the add-in will always default and display your information in English. |