SSEO - Using a Custom Role for Authentication

When configuring SuperSync Email with a custom NetSuite role, apply the following permissions precisely:

1. Transaction Permissions:

* Note: These record permissions should be granted only if your users need access to log emails into those record types.

2. List Permissions:

3. Setup Permissions:

4. Custom Record Permissions:

Important – Custom Attachment Folder Setup:

Due to NetSuite's 2025.1 update restricting the native attachment folder access exclusively to the administrator role, you must move the SuperSync attachment folder when authenticating with a custom role.

Update the SuperSync Attachment Folder:

• Navigate to the existing SuperSync Email Folder in the File Cabinet.
• Edit the folder settings and change its Parent Folder from the current Attachment Folder to the root of the File Cabinet.

Script Deployment Permissions (RESTlet Access):

Finally, grant your custom role RESTlet access:

1. In NetSuite, navigate to Customization → Scripting → Script Deployments.

   • RESTlet 1.0 deployment: customdeploy_scs_email2netsuite_rl
   • RESTlet 2.1 deployment: customdeploy_ng_supersync_email_rl

2. Click Edit next to the relevant RESTlet deployment.

3. Under the Audience subtab, locate the Internal Roles field. (in pre-2025.1, this is "Roles")

4. Add your custom role to this field.

5. Click Save.