NetLoan - License Usage Info
Overview
The NetLoan Usage Statistics feature displays the number of loans currently in an account compared to the maximum number allowed under the license. This information is available within NetLoan > NetLoan Setup > System Setup on the Licensing tab and provides visibility into license limits to help determine when additional loan capacity is needed.
Prerequisites:
- User must have the necessary permissions to access the NetLoan System Setup page.
- NetLoan license is active and correctly synced with the latest data from Netgain.
Navigation
- Navigate to System Setup
Navigate to NetLoan > NetLoan Setup > System Setup. - Open the Licensing Tab
Click on the Licensing tab within the System Setup page.
Step-by-Step Process
- License data syncs automatically overnight. If the numbers appear incorrect or outdated, click Sync License to refresh with the latest data from Netgain.
Note: Demo and sandbox accounts do not have a tier limit and can hold an unlimited number of loans for testing purposes.
- The following information is displayed:
License Info
Field Description License Status This field indicates whether your license is still active or has been placed on hold due to overdue payment, or has been cancelled. Date Last Synced This shows the last date that your license information has been updated to reflect the current numbers. You can use the "Sync License" button at the top of the screent to trigger a new sync to update the information on this tab. Usage Info
Field Description Tier Max This field shows you the maximum number of loans your current license agreement allows for before you will need to increase your allowed loan count. Loans Towards Tier Max This field shows how many loans count toward your tier max. If this number is above your tier max this will increase your subscription pricing. Pending These are loans that are in the pending status that have not yet commenced and are not active. Commenced These are active loans that are commenced and for which transactions can be processed. Ready to Refinance These are loans that have been refinanced into a new or existing loan but have not had all their journals processed. Fully Amortized These are loans that have reached their maturity date or were paid off early and no longer have any remaining transactions to be posted. Fully Refunded These are loans that were refunded using a refund modification and are no longer active. Fully Paid These are loans that have been fully paid and are no longer active. Refinanced These are loans that have been refinanced into a new or existing loan and have had all their journals processed. Cancelled These are loans that have been cancelled and are no longer active.
Note: Loans with no G/L impact are included in the loan count. The determination is based solely on loan status, not whether the loan generates journal entries.
- These are the loan status' that count toward your tier max:
- Pending
- Commenced
- Ready for Refinance
Exceeding the tier max requires a license upgrade through the account manager
Troubleshooting
Usage numbers look incorrect
- Click Sync License to refresh data.
- Verify loan statuses to confirm the count aligns with included/excluded categories.
Additional loans needed
Contact the account manager to request an increase to the license tier.