Punchout for NetSuite - Use Template Item if No Match

Overview

This guide provides a step-by-step walkthrough to use a template item in NetSuite if there is no match for the item based on the vendor code when using Punchout for NetSuite.

NOTE - If a mandatory drop-down list of items to select from is shown, this handling will never be applied.

Prerequisites: Must be logged in as an administrator in the NetSuite account.

Step by Step Process

1. Navigate to Punchout > Punchout Configs and select Vendor Tiles Configs. View full size
2. Select Edit. View full size
3. Navigate to the Supplier Code Not Matched Handling dropdown and select Always Use Specific Item. View full size NOTE - A generic item can be created if no template items exists.
4. Select Save.
   View full size

Troubleshooting

If any difficulties or issues arise, please reach out to supersync@netgain.tech for resolution.