Approvals - Override Approve/Reject Roles on an Approval Process

Overview 

This guide provides a step-by-step walkthrough to setting up roles with admin permissions to approve/reject approvals using Netgain Approvals. This is often used to allow for an Administrator override in case an approval process gets bugged or a user runs into issue. This option only allows for approving one step at a time.
Note: this setting can also be set globally for all approval processes.

PrerequisitesHave purchased and installed the Netgain Approvals bundle and have NetSuite admin access.

Step by Step Process 

  1. In the top right corner, navigate to ... > Approvals > Configs and select Approval Processes.
  2. Select Edit.
  3. Select Settings.
  4. Select one or multiple roles from the Override Approve/Reject Roles box.
  5. Select Save.

Troubleshooting 

If any difficulties or issues arise, please reach out to supersync@netgain.tech for resolution.


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