Approvals - Override Approve/Reject Roles on an Approval Process
Overview
This guide provides a step-by-step walkthrough to setting up roles with admin permissions to approve/reject approvals using Netgain Approvals. This is often used to allow for an Administrator override in case an approval process gets bugged or a user runs into issue. This option only allows for approving one step at a time.
Note: this setting can also be set globally for all approval processes.
Prerequisites: Have purchased and installed the Netgain Approvals bundle and have NetSuite admin access.
Step by Step Process
- In the top right corner, navigate to ... > Approvals > Configs and select Approval Processes.
- Select Edit.
- Select Settings.
- Select one or multiple roles from the Override Approve/Reject Roles box.
- Select Save.
Troubleshooting
If any difficulties or issues arise, please reach out to supersync@netgain.tech for resolution.