Approvals - Override Approve/Reject Roles on an Approval Process

Overview 

This guide provides a step-by-step walkthrough to setting up roles with admin permissions to approve/reject approvals using Netgain Approvals. This is often used to allow for an Administrator override in case an approval process gets bugged or a user runs into issue. This option only allows for approving one step at a time.
Note: this setting can also be set globally for all approval processes.

Prerequisites: Have purchased and installed the Netgain Approvals bundle and have NetSuite admin access.

Step by Step Process 

  1. In the top right corner, navigate to ... > Approvals > Configs and select Approval Processes.
  2. Select Edit.
  3. Select Settings.
  4. Select one or multiple roles from the Override Approve/Reject Roles box.
  5. Select Save.

Troubleshooting 

If any difficulties or issues arise, please reach out to supersync@netgain.tech for resolution.


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